Frequently Asked Questions

To log in to the system:

1. Visit your institution's dedicated portal URL
2. Enter your unique username or email address
3. Input your secure password
4. Click the login button to access your dashboard

For security reasons, ensure you log out after each session and never share your credentials.

If you're experiencing login issues:

1. Verify your internet connection is stable
2. Check that your credentials are entered correctly
3. Try using the password reset feature if needed
4. Contact your system administrator for assistance

To register a new student:

1. Access the student management module
2. Select the new student registration option
3. Complete all mandatory fields in the registration form
4. Upload required documentation
5. Review and submit the registration

To generate student reports:

1. Navigate to the reporting module
2. Select the desired report type
3. Choose the relevant parameters and filters
4. Generate and review the report
5. Export or print as needed

To set up a new academic year:

1. Access the academic settings module
2. Create a new academic year entry
3. Define the academic calendar
4. Set up terms and grading periods
5. Configure assessment schedules

To manage class schedules:

1. Open the timetable management module
2. Select the relevant academic period
3. Create or modify class schedules
4. Assign teachers and resources
5. Publish the finalized schedule

To process student payments:

1. Access the finance module
2. Select the payment processing option
3. Enter student details and payment amount
4. Choose the payment method
5. Generate and issue payment receipt

To generate financial reports:

1. Navigate to the financial reporting section
2. Select the report type and period
3. Apply necessary filters and parameters
4. Generate the report
5. Export in your preferred format

System requirements:

• Modern web browser with latest updates
• Stable internet connection
• Minimum screen resolution of 1280x720
• Enabled JavaScript and cookies
• Recommended 4GB RAM or higher

To update your browser:

1. Open your browser's settings menu
2. Navigate to the about or help section
3. Check for available updates
4. Follow the update prompts
5. Restart your browser when complete

To backup your data:

1. Access the system administration module
2. Select the backup option
3. Choose the data to backup
4. Select backup location and format
5. Initiate the backup process

To restore data from backup:

1. Access the system administration module
2. Select the restore option
3. Choose the backup file to restore
4. Select the data to restore
5. Confirm and complete the restoration